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Kohl's is IMMEDIATELY HIRING a full-time Customer Service Supervisor to join our team in Keene, New Hampshire! Be part of a team culture that values inclusion and belonging, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
Kohl’s associates receive great perks, such as:
<ul>
<li>Medical, Dental, Vision Insurance (and more!)</li>
<li>401k with company match</li>
<li>Paid Time Off</li>
<li>Parental Leave</li>
<li>15% associate discount, with pop ups to 35% (no exclusions--includes Sephora!)</li>
</ul>
Customer Service Supervisor is a key member of the Kohl’s team, responsible for:
<ul>
<li>Overseeing daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)</li>
<li>Supervising associates to help support a sales driving culture while focusing on creating a consistent customer experience</li>
<li>Engaging and connecting with customers to solve their shopping needs, making everyone feel respected, appreciated and rewarded</li>
<li>Overseeing Omni and Freight flow processes</li>
<li>Informing customers of current merchandise assortment, store promotions, and events</li>
<li>Delivering a consistent sales floor experience by supporting the sales floor, fitting rooms, point of sale, and operational processes</li>
<li>Building customer connections and executing an authentic hospitality experience</li>
<li>Helping customers save with a Kohl’s Card, opening and activating Kohl’s Card applications</li>
<li>Observing associate performance and providing feedback in partnership with Assistant Manager/Store Manager</li>
<li>Onboarding, training and developing associates</li>
</ul>
Apply today!
Kohl’s is an Equal Opportunity Employer.

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